Contact the Valley Health System
Please Note: This mailbox will not be monitored between September 3 and September 14, 2026. If this is an urgent request, please contact the hospital directly. If you need assistance with medical records, please call the hospital and ask for the medical records department. If this is a billing issue, email nvcbo@uhsinc.com.
For hospital specific concerns, please visit the hospital website and select Ask the CEO under the About section of the website.
We will resume monitoring messages the week of September 14, Monday through Friday from 8 am – 5 pm.
The Joint Commission
Valley Health System is a Joint Commission-accredited hospital that is committed to providing high quality and safe care to our patients. If you have concerns about your care, we would like to hear from you. You may contact us directly by completing the above form. If you do not feel that your concerns have been addressed adequately, you may contact The Joint Commission at:
Division of Accreditation Operations
The Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Fax: 630-792-5636
Submit a patient safety concern >
Comisión Conjunta St.
Henderson Hospital es un hospital acreditado por la Comisión Conjunta que asume el compromiso de brindar atención médica segura y de alta calidad a nuestros pacientes. Si tiene inquietudes acerca de su atención médica, le agradeceremos que se ponga en contacto con nosotros. Puede llamar directamente al 702-963-7000. Si siente que sus inquietudes no han sido satisfechas adecuadamente, puede ponerse en contacto con la Comisión Conjunta:
Division of Accreditation Operations
The Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Fax: 630-792-5636